Should I check the passport too?

If the user does not have a permanent home address in Finland you need to also check the passport. The passport does not need to be photographed but you should compare the information in the passport with the driver’s license.    

What information do I have to give out?

The more we know about you the better we can confirm your identity. To use the service you must give at least your name, e-mail and phone number. This is enough if the renting happens between people who know each other. To get to higher membership levels you must give out more information about yourself. […]

How do I delete my account?

You can ask us to remove your account either by calling us or sending an e-mail.

Do I need to have a profile photo?

With an account and a profile photo you build more trust. It’s easier to rent a car to someone who you know something about in advance. With the profiles we can also guarantee that the person renting the car is the same as the one who made the reservation.  

How do I change my password?

You can change your password through this link:

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